Take a Strategic View of Your Business with a Comprehensive Audit
As a manager and business owner, it can be easy to become lost in the details of daily operations. Many dealership executives are so focused on the day to day, they overlook fundamental issues with the dealership’s strategy, positioning, and processes.
When is the last time you considered your brand, your mission statement, and your fundamental management processes? Working with Max Zanan, the overall Dealership Tune-Up allows you to take a step back and view the big picture. Through this overall audit, you’ll consider factors like:
• Setting values for your organization that motivate your team and your customers
• The overall customer experience, from the moment they walk through the door
• Core operational processes for hiring, training, and retaining talent
• Managing complaints and your dealership’s online reputation
• Unsexy business processes that are often ignored - IT, expense management, and more
• Leveraging mystery shopping to get a fresh perspective on how customers think
• And more!
An Expert Analysis of Your Overall Operations
Max and his team offer the overall Dealership Tune-Up to allow dealership owners and managers to get a fresh perspective on the foundations of the business. When you’ve been running the same business for years, you lose perspective. The dealership tune-up gives you fast and effective feedback on the business as a whole.
This service also gives you and your team competitive and industry insights that are otherwise very hard to capture. Even an industry veteran who has worked at a dozen dealerships has still only seen a tiny fraction of the industry. Max and his team consult with hundreds of dealerships across the country and can give you insights into best-practices and cutting-edge tactics that you’d otherwise never see.
There are often massive efficiencies to be captured through a holistic review and onboarding of modern processes. Other dealerships have already done the work for you in some cases, inventing strategies your dealership merely needs to adopt. Taking the 20,000 foot view is a critical business process your dealership needs in order to gain perspective and move efficiently.
The Dealership Tune-Up is your foundational roadmap to future success. Get started and find the fast wins today. Contact Max Zanan today to schedule a consultation.